You’ve got questions? We’ve got answers!
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Centreville Front Porch Market operates as a self-serve, honour-system market during posted seasonal hours.
All items are sold at the prices marked, and payment is required at the time of purchase. We accept cash and e-transfer. E-transfers must be sent at the time items are picked up from the stand. A guest Wi-Fi network is available for customers who need internet access to complete an e-transfer.
The market and transaction area are monitored by CCTV cameras.
If you need assistance while visiting the market or experience an issue with an item or payment, please ring the doorbell.
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We are located at 1983 Highway 359, Centreville Nova Scotia Canada.
Please note that Centreville Front Porch Market is a seasonal roadside stand open on weekends and is not a full time retail store.
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At this time we do not offer delivery. However, we may offer local delivery in the near future within Centreville, and North Kentville.
We do offering shipping on select items.
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Yes, we offer local doorstep pickup for online orders. Orders are available for pickup on Saturdays and Sundays between 10am and 6pm. Local pickup orders must be placed by Thursday of the week of pickup.
Larger orders may require more turnaround time.
Please message us to make arrangements if you have a larger order or need to pick up outside of the 10am to 6pm Saturday and Sunday window.
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We understand that plans can change. If you know you will be unable to pick up your order on time, please contact us as soon as possible. We will do our best to accommodate reasonable changes when possible.
Perishable items cannot be held indefinitely, and refunds are not available for orders that are not picked up within the applicable pickup period without prior arrangements.
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We offer $20 flat rate shipping on select items to destinations within Canada. We ship via Canada Post with tracking. Orders are generally shipped out within 2-3 business days.
We are unable to ship to destinations outside of Canada at this time.
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Returns & Refunds
We want you to be happy with your purchase! If something isn't quite right, please get in touch and we'll do our best to help.
Returns & Exchanges
Due to the nature of our products, all sales of food items, bath and body products, and other personal care items are final. We cannot accept returns or exchanges on these products for hygiene and safety reasons.
For other non-perishable items, please contact us within 14 days of receiving your order to request a return. Items must be unused, in their original condition, and in their original packaging.
All return shipping costs are the responsibility of the buyer. Original shipping charges are non-refundable.
Damaged, Defective or Incorrect Orders
We take care when preparing and packaging every order, but occasionally things can go wrong.
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and photographs of the item and packaging. We'll review the issue and arrange a replacement or refund where appropriate.
Refunds
Once an eligible return has been received and inspected, we'll issue a refund for the purchase price of the returned item to your original payment method.
Original shipping charges are non-refundable, and return shipping costs are the responsibility of the buyer, except where otherwise required by law.
Please allow several business days for your refund to appear, depending on your payment provider.
Questions?
If you have any questions or concerns about your order, please reach out through our Contact page. We're always happy to help!
This policy does not limit any rights or remedies available under applicable consumer protection laws.m description